2025 product feature overview
One platform to unlock ultimate real estate intelligence, speed and agility.
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Live customer support
A mutlilingual support team with 99% CSAT score, available to provide round the clock support for users and administrators.
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Industry leading security
Enterprise grade security certifications and the only provider that is both ISO 27001 and ISO 27701 accredited, alongside PCI DSS compliance.
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Dedicated account managers
Direct access to account manager service to take care of your account set up, onboarding, management, invoicing and on-going strategy support.
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Comprehensive global coverage
International platform with industry leading global workspace network, driven by customer demand.
Billing & contracts
Flexible payments
Pre-pay, pay by card, and payment in arrears models available
Granular invoicing
Segmented invoicing avaialble at team, company and geographic levels
Inventory access
Inventory coverage & quality
40,000 bookable resources and thousands of spaces available for rapid onboarding
Geographical coverage
Extensive coverage across EMEA, NA, LATAM, AFR, and APAC
Instant booking
Robust global network of instantly bookable hot desks alongside growing inventory of Meeting Rooms and Private Day Offices
Event space booking
Direct in-app booking of event space, from global portfolio of dedicated events resources
Customer-driven network development
Constantly expanding workspace network driven by customer need and alongside partner spaces we can pull from as needed
Event space booking
Direct in-app booking of event space, from global portfolio of dedicated events resources
Permissions, policies & analytics
Permissions by employee user group
Advances permission setting functionality that allows custom categorization and access management
Approvals
Built-in manager approval process for specific types of booking, with prompts for booking context
Budget controls by employee, team or company
Advanced settings that allow customers to set individual spend limits based on an unlimited number of customer user groups
Geofencing
Advanced geographic controls that can be set at country, region or city level to turn off third party worksapce locations in proximity ot existing HQ sites
Cost centers
Effectively manage spend allocation by assigning bookings to specific cost centers
Analytics dashboard
Advanced and configurable dashboards available, with detailed utilization and behavioral data
Booking data exports
Ability to exprt full CSV file to take full control of your data
Book on behalf of
Ability for admins and executive support to book on behalf of colleagues and senior team
Employee surveys
Add requirement for employees to share their reason for booking to collect valuable insights on motivation
Local currency visbility
Visibility in chosen local currency of admin booking data and analytics, with optional visibility for users
Advanced analytics filter
Compare your data by cost centers, departments and user groups, as well as country, region, or city
Transaction data export
Easier financial reporting instant exports of transactional data across self-defined time ranges
Booking experience
Web, iOS & Android
Intuitive and convenient booking via our native mobile apps (iOS & Android) and web
Bespoke onboarding calls
Onboarding calls tailored to your use case for a seamless and customised transition into our platform
Book again
Easily rebook favurite spaces using our convenient 'Book Again' feature
Personalised booking activity
Personalised widget that shows upcoming bookings and suggestions
Share & join bookings with colleagues
Effortlessly share and join bookings with colleagues to coordinate meetings and collaborate effectively
Customer support
Get instant assistance and support directly within the app through our integrated customer support system
Help articles
Access a comprehensive library of help articles designed for quick troubleshooting and support
Privacy settings
Control the visibility of bookings with customisable privacy settings, ensuring confidentiality and discretion
Integrations
Brivo integration
Integrate physical access data for even more accurate data and analysis on owned office use
Google Workspace calendar integration
Integrate Desana with Google Workspace calendar for direct booking of HQ workspace
HRIS integration via SSO/SCIM
Single sign-on with provisioning for seamless employee onboarding and offboarding
Slack Integration
Integrate with Slack to manage upcoming bookings and quickly book again