Logo with four rows of four black squares on the left and the word 'block' in lowercase bold black letters to the right.

Block: A customer case study

Read our exclusive customer case study on how Block are leveraging On Demand as part of their core portfolio strategy.


‍HQ: San Francisco
‍Workplace strategy: Distributed
‍Solutions used: Network, HQ, Analytics, Events

A woman working on a laptop at a wooden table in a modern, cozy cafe with blue shelves and various decorative items.

Global reach, local gaps

Block, the company behind Square, Cash App, Afterpay, Bitkey, and Tidal, employs 11,000+ people across 18 countries.

They hold an extensive global office network, but some markets still lacked workspace access, and flex space memberships proved costly and hard to manage.

Two women walking in a modern office hallway with glass walls, one holding a phone and smiling, the other looking at her. A presentation slide is partially visible in the foreground, showing a chart titled 'New York HQ usage' with segments for desks and meeting rooms, including numerical data.

Leveraging On Demand at scale

To address this, Block launched a global rollout of Desana, providing every employee with access to high-quality workspace.

As well as solving market access gaps, the Real Estate team benefits from greater cost efficiency and detailed utilization data to inform strategic decisions.

A digital directory showcasing various workspace brands with a pop-up window featuring the workspace 'The Vibe,' displaying a modern lounge area with people sitting and a 'Book now' button.

Unlock Block's enterprise case study

In our exclusive customer case study, you’ll get a detailed look at how Block is leveraging On Demand to solve key enterprise challenges - including entering and testing new markets, supporting distributed teams, managing over-capacity, and portfolio planning.

Request your copy using the form below or connect with our team to learn more.

Two women and one man in a meeting room with a presentation slide showing charts and percentages

Register for the Block customer case study

If you’d like to hear more about how how Block is leveraging Desana On Demand across their global real estate portfolio, register below to receive a detailed case study.